Solutions that merely please, serve, meet the needs, or delight users do not go far enough. They represent yesterday’s marketing and design paradigms. They misunderstand innovation’s real impact – to make the users happy and fully satisfied.

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I believe the best solutions come from people who identify with a problem. Therefore everyone should look for bottlenecks and solve them - alone or in a team.

​As a professional specialized in service design, I offer my expertise in turning the human factor into a competitive advantage.

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Since 2008, I have been providing professional consulting services to clients. From a business strategy to innovative solutions, my focus is always on building an efficient and results-driven relationship. I will work with you to create a customized plan of action for your organization.